The official of the complex, Mr. Ali Mahdi Abbas, said that"the staff of the complex provides a number of main meals, in addition to medical services for visitors heading on foot towards the city of Karbala in the axis (Baghdad - Karbala), to commemorate the Arba'een of Imam al-Hussayn (peace be upon him)".
He added that" the complex also provides intermediate meals to be served to visitors at the external facade of the complex, being the closest to the visitors' road, in addition to providing chilled drinking water taking into account the high temperatures," pointing out that" the complex contains four air-conditioned halls divided equally between men and women,"stressing that each section in the complex includes 100 bathroom units equipped with all necessary materials."
Abbas continued that "this year, a new kitchen with an area of 400 square meters was established, in addition to a storage and refrigerators with an area of 60 square meters," pointing out that "the complex witnessed the addition of the Al-Abbas's (p) holy shrine a new service, namely the general cultural procession and contains multiple stations, including stations for Nahj al-balaghah, Al-Kafeel Youth, religious authority recommendations, a station for children and youth, the station of the message reward, as well as cultural, religious and awareness stations".
The complex provides other cultural and religious services and answers to religious questions for visitors, and contains a center for the missing and lost, a station for teaching the correct reading of the book of Allah, and other services such as bathroom complexes and accommodation service.