Department of the Sanctuary's Care is one of the departments that have direct contact with the visitor of the shrine of Aba al-Fadl al-Abbas (peace be upon him), as its staff and volunteers formed an integrated work system to serve visitors, whether at the organizational or service level such as cleaning the carpet and replacing the damaged ones, and the contribution in organizing the entry and exit of condolences processions.
According to the head of the department Haj Nizar Ghani Zubaidi: "The department started its preparations for this blessed Ziyarat long ago, in terms of preparing all the requirements to receive the large numbers of visitors of the shrine of Aba al-Fadl al-Abbas (peace be upon him). The holy sanctuary was divided into several sections, for the purpose of facilitating entry and the exit of visitors to the sanctuary, which facilitates the flow of visitors, and reduces the cases of crowding that occur, while continuing the clean-up operations within the sanctuary during the days of the Ziyarat and after, and a number of staff were deployed inside the sanctuary to guide visitors."
He also pointed out: "The members of the department also worked to help the disabled and the elderly to perform the rituals of Ziyarat and supplication, and they also prepare the place for the congregational prayer, so there's no intersection with the movement of visitors, in addition to perfuming the holy sanctuary with the finest perfumes in accordance with the numbers of visitors and the high temperatures, as well as providing the bookshelves of the sanctuary with the books of Ziyarat and supplication required by visitors.
Zubaidi continued: "A number of the Department's staff have been deployed throughout the sanctuary to help visitors and answer their questions, about the places of exit and entry and some sections they intend to go to such as religious affairs and missing departments. They also worked on the establishment of transit corridors to facilitate the movement of visitors inside the sanctuary to prevent congestions."